Shipping Policy

Last updated: September 19, 2026

At Pawkartz, we work to get your pet essentials to you as quickly and safely as possible.

Order Processing

Orders are generally processed within 1–3 business days. Approximately 80% of orders are processed within this timeframe.

After your order has been processed, it will be shipped to the address provided at checkout.

Delivery Time

The estimated shipping time is 6–9 business days after processing.

Please note that delivery times are estimates and are not guaranteed. Delays can occur because of:

• Carrier delays

• Customs processing

• Weather

• Holidays

• Incorrect or incomplete shipping information

• Other circumstances outside our control

Tracking

Once your order has shipped and tracking information is available, we will provide the tracking details by email or through the applicable order-tracking system.

Incorrect Address

Customers are responsible for providing an accurate and complete shipping address.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been shipped.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost, please contact us at:

Email: officialpawkartz@gmail.com

We will work with the applicable shipping provider to help investigate and resolve the issue.

International Orders

Orders shipped internationally may be subject to customs processing, duties, taxes, or other import charges depending on the destination country.

Where applicable, customs duties, taxes, and import charges are the customer's responsibility.

Contact Us

If you have any questions about shipping or your order, please contact us at officialpawkartz@gmail.com.